These few days spent at work seemed to be abnormally longgggg… (Come to think of it. Today is just the 2nd day of work for this week) *Gosh!*
Issues have been coming in non-stop since yesterday. While I’m getting a little fed-up with the ‘cs get me this’, ‘cs this’, ‘cs that’, ‘cs is suppose to do this’, ‘cs is NOT supposed to make mistakes’, and all the shits which I will go ‘WHAT??!!!’. Come on guys. CS is also human. In fact, we are all human. Human make mistakes. Haven’t you heard of that? Production have never detected mistakes and how the h*** can CS; sitting in front of the PC be able to detect their mistakes down there? Input me some logic on how to work with this, please.
Our Mister Wise President said, CS have to think ahead of customer. That’s what they are supposed to do. OK. Let me explain. In the first place, customer themselves do not know about the issues until they received the goods and saw the thing. Are CSs able to see the goods before it’s shipped? No. Is it CS’s job to sit in the line and check all the goods before it’s delivered? No.
Then, what does CS do exactly? We cover from head to toe. From the moment customer send in orders to loading, to moving it in the production, to issues, to packing, to shipped and to complaints. Just imagine this is for 1 time order. What about weekly? Severals. What about monthly? Many. What about how many customers a CS must handle? Severals. Total?? Numerous!!! Output does not come out the very next day. Usually a week later. At times, several weeks. Rarely, in monthss.
Issues occured? Meeting, meeting and meetingssss… Then, we act as an alarm clock. Like always, ‘pls prepare report’, ‘pls get report ready’, ‘pls give in already!’, and ‘pls pls pls’!!!! *….*
Am getting some stress over the way of thinking from the people. Was considering many many many times whether or not to get into CS business again. I should be doing some technical job. I need to be an engineer. That would make me start all over from scratch. Will it worth the try? I wonder.
Apart from all the stress, I felt this week have been extremely long because of the time spent waiting for my bi to get his a** here!! *haha* Can’t wait to see him after so long; almost 5 months since I last saw him. oH~ machiatto… how much I miss that. This is the only way I get my strength to over come all these working stress I’m getting.
On the other hand, I was still hoping if there’s anyway I could get myself to my senior’s wedding in Kuantan. Wanted to go so badly since she was quite close to me. I stayed with her when I got my first job here. She helped me much then. My bad that I’ve promised to go for her wedding but couldn’t make it. Even the one in KL, I will not make it as well since it’s CNY. I will be having family gathering by then. *sigh*
I wish you HAPPINESS always.
.LOVEout

